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Legal

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Legal notice

PRAGMASYSTEMS (OPC) PRIVATE LIMITED, incorporated under the Companies Act, 2013 (CIN: U62099GJ2026OPC180469), headquartered in Vadodara, Gujarat, India (hereinafter referred to as: “Pragma Systems”), places great importance on the confidentiality, security, and lawful protection of personal and operational data. With this in mind, Pragma Systems ensures that users and enterprise clients of the website pragmasystems.in (hereinafter referred to as: “users”) are fully informed of their statutory rights, data governance protocols, and security measures implemented to safeguard them.

By accessing and/or using the website pragmasystems.in or engaging our enterprise AI and automation services, the user acknowledges having read, understood, and accepted the terms of this legal notice.

Publisher & Operating Entity: PRAGMASYSTEMS (OPC) PRIVATE LIMITED
Corporate Identity Number (CIN): U62099GJ2026OPC180469
PAN: AARCP2669L | TAN: BRDP08762F
Founder, Director & Publication Director: Praful Kumar (DIN: 11819277)
Registered Office: FF/03 TOWER E, ANANTA, AASTHA, WAGHODIA PAVLEPUR, Vaghodia, Vadodara – 391760, Gujarat, India
Official Contact: info@pragmasystems.in | +91 78618 37736
Hosting & Cloud Infrastructure: Self-hosted orchestration instances & enterprise cloud infrastructure (AWS Asia Pacific Mumbai / DigitalOcean Bangalore / Webflow CDN).

Dedicated Privacy Policy: For comprehensive statutory disclosures under India's Digital Personal Data Protection Act, 2023 (DPDP Act 2023), AI zero-retention model governance, and Human-in-the-Loop safeguards, please visit our dedicated Privacy Policy page.

privacy policy

Pragma Systems reserves the right to modify this legal notice at any time by publishing an updated version on the website pragmasystems.in. Such modifications shall become effective immediately upon publication. Any use of the website by the user after such publication shall be deemed as acceptance of the new terms.It is the user’s responsibility to periodically review this notice in order to stay informed of any updates.

Continued use of the website after modifications shall be considered as full acknowledgment, understanding, and acceptance of these changes. Pragma Systems shall not be held liable for any direct or indirect damages resulting from such amendments, whether to users or third parties.

Data collection: scope and usage

Pragma Systems collects certain personal information that identifies users of the website pragmasystems.in. When a user engages in certain activities on the site—such as subscribing to the newsletter, participating in contests organized by Pragma Systems, completing surveys, posting comments, sending feedback, requesting information about Pragma Systems’s services, or applying for jobs—they may be asked to provide personal details. Participation in these activities is entirely optional.

If the user chooses to participate, Pragma Systems may request information including, depending on the activity: full name, postal address (including ZIP code), email address, phone number (including mobile), date of birth, as well as professional details such as job title and employer. This information may be used to provide services, improve service quality, organize contests, optimize the website’s functionality, strengthen advertising and promotional efforts, analyze website usage, and gather user feedback, including through third parties.

Pragma Systems may also collect non-identifiable information such as the URL of the website visited before accessing pragmasystems.in, the URL visited after leaving, the type of browser used, and the user’s IP address.

This data may be automatically collected by authorized service providers or advertisers through “cookies” or other tracking technologies. It is used solely to troubleshoot technical issues, administer the site, analyze trends, compile demographic statistics, verify compliance with applicable laws, and cooperate with law enforcement authorities.

Depending on the activity, some information may be mandatory while other details are optional. If the user fails to provide the required mandatory information, they will not be able to participate in the related activity.

Pragma Systems does not collect personal information such as name, postal address, telephone number, or email address unless the user voluntarily submits it (registration, form, survey), provides explicit consent, and/or when permitted under applicable data protection laws and regulations.

Candidate information collected during recruitment

Pragma Systems processes all data shared by candidates for legitimate human resources purposes throughout the application and recruitment process. This includes identifying and evaluating candidates for roles at Pragma Systems, maintaining records related to hiring processes, analyzing recruitment practices and outcomes, and collecting references and/or information obtained from background checks (where applicable), including details provided by third parties.

In addition to the position applied for, your data may be retained and used for consideration for future opportunities at Pragma Systems.

If you do not wish to be considered for other positions, or if you would like your candidate data to be deleted, you may contact our data officer. Candidate information will be retained for a maximum of 2 years in our database for recruitment and hiring purposes, unless a shorter retention period is specified during the hiring process.

Access to and sources of candidate data

Within Pragma Systems, candidate data may be shared with individuals directly involved in the recruitment process. Such data may be stored or processed outside the country of origin, in compliance with applicable laws and our privacy policy. Candidate information may also be shared with affiliates, partners, or related entities to consider you for other current or future job opportunities.

With your consent, if you were referred by a current Pragma Systems employee, that employee may be informed about the progress of your application and its final outcome. In certain cases, if it is identified that you attended the same school/university or previously worked at the same employer during the same period as a current employee, we may request feedback from that person. Trusted third-party providers, such as Google or applicant tracking platforms, may also process candidate data on our behalf, as outlined in their privacy policies.

Candidate data is primarily collected through our online application form, based on the personal information you voluntarily provide. We may also obtain personal information from other sources, always in compliance with applicable local laws: for example, from referees you designate, from professional platforms such as LinkedIn or other job sites, or from authorized third parties.

Data disclosure and confidentiality

Pragma Systems does not share personally identifiable information with third parties, except with its affiliated companies or partners when necessary. In certain cases, we may rely on external service providers (such as Google, Mailchimp, Pipedrive, Hotjar, or similar tools) to process personal information on our behalf. These providers are carefully selected, with particular attention to their compliance with applicable data protection laws and regulations.

Pragma Systems may disclose personal information solely to protect its legitimate rights and the rights of others. Such disclosure may occur when required by law, by court order, or when necessary to enforce our contractual terms, protect the ownership rights of this website, or ensure the safety of its users and third parties.

If a user does not wish their personal information to be used in the context of customer relations (particularly for direct marketing or market research), Pragma Systems will respect this preference. Under no circumstances will personally identifiable information be sold or marketed to third parties.

User rights and choices regarding personal data

Users have the right to access, correct, delete, and restrict the processing of their personal data in accordance with applicable data protection laws. Requests can be made via email by providing full name, address, email address, and the details to be amended or deleted.

Users may also request the portability of their data, meaning they can receive the personal information they previously provided to Pragma Systems and transfer it to another data controller. Additionally, they have the right to file a complaint with the relevant data protection authority at any time.

Regarding marketing communications, users may choose whether or not to receive promotional emails related to Pragma Systems’s services or those of its partners (exclusive offers, promotions, updates). At any time, they can unsubscribe by using the link included in each email or by contacting us directly, specifying their name, address, email address, and the type of communications they no longer wish to receive. Pragma Systems will honor these preferences without undue delay.

Data security and protection

Pragma Systems implements technical and organizational measures to safeguard personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, users acknowledge that no transmission of data over the Internet or any wireless network can ever be fully secure. While Pragma Systems applies industry-standard security practices, we cannot guarantee absolute protection of information transmitted to or from our website, nor can we be held liable for malicious actions of third parties who may intercept such data.

Cookies and tracking technologies

Pragma Systems may place “cookies” on the user’s device. These files are designed to save time during navigation, personalize the services offered, and collect non-identifiable information about website usage.

Users may choose to configure their browser to reject cookies; however, doing so may prevent certain features of pragmasystems.in from functioning properly. Other standard tracking technologies may also be used to monitor website usage and measure the effectiveness of promotional activities.

Third-party websites

This privacy statement applies solely to the collection and use of data by Pragma Systems through its website pragmasystems.in. Other websites accessible through our platform may have their own privacy policies and practices regarding data collection, usage, and content publication. Pragma Systems is not responsible for the terms, operations, or practices of such third parties.

Minors

Participation of minors in promotional activities organized by Pragma Systems is only permitted with prior parental or guardian consent. Pragma Systems does not knowingly collect or retain personal information from children under the age of 16 without such consent. Any use or disclosure of a child’s personal information will only occur within the scope of the authorization provided by the parent or legal guardian.